CONTACT FOR ALL APPLICATIONS: Raanan Peleg - (408) 447-4515 CUSTOMER: US WEST APPLICATION: Adjunct Processor TYPE: Advanced Intelligent Networks (AIN) CUSTOMER OVERVIEW US West is one of the seven Regional Bell Operating Companies (RBOCs) in the US, covering 14 mountain states including Oregon, Washington, Colorado, and others. US West supports over 13 million access lines, and is involved in businesses in the US as well as Europe, Asia Pacific, and the Soviet Union. APPLICATION OVERVIEW US West Advanced Technologies launched an Advanced Intelligent Network trial involving major telephone switch vendors, including AT&T's 5ESS, NT's DMS 100, and Ericsson's 5AX, and an adjunct platform from HP, the Model 1245. The Adjunct Processor application, provided by NEC America Inc., the prime contractor on the trial, allowed US West to configure advanced services using hardware and software from diverse vendors. The services included five services, including cancel call waiting, transfer to voice messaging, automatic call back, improved three-way calling, and customer usage information. The trial was limited to internal testing and had no actual customers involved. SYSTEM OVERVIEW The Adjunct Processor is a 6 Processor (MC68040 25MHz) system, configured with 128MB of shadowed main memory and 5GB of mirrored disk storage. The application used initially the Oracle 6.0, and then later 6.2 Parallel Server database. Connectivity to the switch was initally provided over X.25 lines, and later across TCP/IP Ethernet for higher throughput. HP also provided US WEST with the TCAP (TeleCommunications Access Protocol) program interface to the network, whether across X.25 or Ethernet. NEC, US WEST's partner in software development, provided US WEST with a SLEE (Service Logic Execution Environment) upon which the Feature Manager application would execute. The application was developed using a trial Service Creation Environment (SCE) in the lab at US West's Advanced Technology facility. CUSTOMER STATED BENEFITS . Highly-expandable Fault Tolerant System . High-performance Symmetrical Multi-processing UNIX Operating System . Support for Industry Standard Databases CUSTOMERS: Bell Communications Research (Bellcore) US Regional Bell Operating Companies APPLICATION: LINC Longterm Intelligent TYPE: Operations Support System Network Controller CUSTOMER OVERVIEW Bell Communications Research (Bellcore) is the R&D arm for the Regional Bell Operating Companies (RBOCs). Bellcore is a $2B organization, owned by the RBOCs to provide value-added services to phone company customers. There are seven RBOCs in the United States, each operating in its own geographic area. The RBOCs offer services to phone and data users, based on solutions from Bellcore or other application suppliers. APPLICATION OVERVIEW LINC is the enhanced version of Flexcom, an application initially offered by Bellcore on IBM mainframe equipment. It provides users with centralized control over a network of facilities leased from the local exchange carriers (or RBOCs). LINC includes capabilities for managing DS0, DS1 and DS3 digital transmission links, as well as the capacity to accomodate network elements and equipment from many different manufacturers. Users can use LINC directly through terminal access from customer premises, or they can request that their telephone company does it for them. Terminal access is initially based on ASCII terminals, and later on a graphical user interface using X-Teminals or UNIX workstations. To meet the need for bandwidth on demand, LINC customers can send reconfiguration commands over the LINC system to digital cross-connect systems in the network. These systems will quickly reconfigure the voice or data service during, for instance, peak traffic periods within the customer's network. This is a significant improvement over the time when a reconfiguration was manual and could take several days. One of the main uses of the application is disaster recovery. In the event of a disaster, a customer can immediately redirect all data and voice lines to back-up sites, and keep the company network in service. SYSTEM OVERVIEW Bellcore and the RBOCs are using HP 9000 Model 1245 systems to perform the LINC functions. The system is connected to users via modem lines and Ethernet LAN bridges and via synchronous lines to the network elements and equipment. The application uses the Informix Online database engine for storing all customer network information. The LINC application is currently in service at US WEST in Denver, Colorado. It is expected to be deployed into five of the seven RBOCs by the end of 1992. CUSTOMER-STATED BENEFITS . Standards based (UNIX) fault tolerant systems . High performance with Symmetric Multi-Processing . Easy expandability of processors, memory and IO CUSTOMERS: Bell Atlantic, C&P Telephone APPLICATION: ESAC TYPE: Operations Support System CUSTOMER OVERVIEW Bell Atlantic is one of the seven Regional Bell Operating Companies (RBOCs) in the US, covering the states of Virginia, Pensylvania and New Jersey among others. C&P Telephone is the local exchange carrier in Virginia. It offers voice and data services on AT&T, NT and Siemens switch equipment. APPLICATION OVERVIEW The ESAC application provides operations support for the network of telephone switches. It handles the distribution of software revisions and patches, trouble ticketing and provides online access to equipment documentation. The main element of the ESAC applications is the maintenance of the switch software revisions and updates to the network of telephone switches. All patches and new software revisions are loaded to the ESAC system directly from the switch manufacturers' facilities. Maintenance engineers access the ESAC system remotely and issue commands to distribute software revisions and patches. The ESAC system is also used for trouble ticketing. Maintenance engineers log-on remotely to update trouble reports and retrieve new trouble tickets. This system also provides online manual pages of the switch documentation, so that the engineers do not have to carry hardcopy manuals at each location. SYSTEM OVERVIEW The ESAC application initially ran on AT&T 3B2 computers, however, these systems lacked the expandability in processors and IO required by C&P Telephone. The application is gradually migrating to the HP 9000 Model 1240 system, to ease the transition for the user community. The system uses UUCP connections over modem lines for access to the switch manufacturer and for software distribution. It also uses Datakit and BX.25 connections for distributing software to the AT&T 5ESS switches. The maintenance engineers log-on to the system via modem dial-up lines from remote terminals. CUSTOMER-STATED BENEFITS . Easy expandability of processors and IO . High performance transaction processing . UNIX operating system CUSTOMER: NIPPON Telephone & Telegraph, NTT APPLICATION: MHS, Message Handling TYPE: Enhanced Services System CUSTOMER OVERVIEW NTT is one of the worlds largest companies, with revenues of in excess of $50B. It includes all the telecommunications services offered within Japan, while the international operations being handled by KDD. The Telecommunications environment is being deregulated in Japan, and the once restriction on NTT's rights to market value-added services is being lifted. NTT has invested in many new such services, including mail messaging, to be introduced in the coming year. APPLICATION OVERVIEW The Message Handling System is a public electronic mail messaging application. It will allow private and corporate subscribers to use a public service available throughout Japan for electronic mail. MHS also provides system and network management capabilities, so that service administrators can configure, monitor and troubleshoot the services. MHS is fully developed by the NTT Software entity, and is based on the X.400 messaging protocol, and a proprietary high performance database. The application will initially be centralized in Tokyo, with access through NTT's public X.25 network. As the number of subscribers exceed 20,000, it may also be deployed in other geographic areas. SYSTEM OVERVIEW NTT uses four HP 9000 Model 1240 systems, with up to four Processor Elements. The four systems are connected to a local area network and use a series of high performance X.25 gateways to buffer incoming traffic and route to the appropriate 1240 system. NTT's on-site developers access the system via asynchronous direct connect lines, or over the Ethernet LAN with X-Terminals. NTT also has a large number of remote developers who dial into the system via modem lines. CUSTOMER -STATED BENEFITS . High performance transaction processing engine . Strong local HP support organization . Standards-based operating environment CUSTOMER: A Large US Telecom Service Provider APPLICATION: Messaging Services TYPE: Enhanced Services APPLICATION OVERVIEW The application provides messaging services, such as electronic mail and fax store & forward, to subscribers with national coverage. Each application server will initially handle up to 250,000 accounts and will be operating at a very high transaction throughput to serve up to 1,000 concurrent user sessions. The application is fully developed in-house and relies on a custom-built file system to handle the message storing and retrieval. The messaging service needs to be continuously available to users, potentially for international deployment at a later stage. Although fault tolerance was chosen for that reason, it did not address disaster recovery. Consequently, each application server is duplicated to another site, allowing all user traffic to be redirected to the alternate site in the event of a disaster. SYSTEM OVERVIEW The application will be deployed on very large HP 9000 Model 1245Plus systems, with up to 8 Processor Elements and 256MB of shadowed memory. It uses a synchronous and fiber-based network to transport user data, and connects to a LAN based network to interface with gateway servers for fax and related traffic. The application is developed in a S/700 workstation environment, using the SoftBench framework to target compile and debug jobs to the S/1200 systems. OpenView was chosen as a platform for managing the network of systems and other equipment involved in providing the service. It will use the OpenView Extensible Agents on the Series 1200 systems to perform these functions. CUSTOMER-STATED BENEFITS . Open Systems based Operating System & UNIX SVR4 strategy . High performance transaction processing . Expandability to very large configurations . HP Added Value with products such as SoftBench and OpenView . Strong local HP support CUSTOMER: A Large Equipment Manufacturer & Software Supplier APPLICATION: Railroad Control System TYPE: Transportation/Control APPLICATION OVERVIEW The HP 9000 Series 1200 Fault Tolerant Computers are used as railroad management systems. A complete system is capable of managing and optimizing all railrad operations, such as track signalling and switching, locomotive and train monitoring and directing, switch yard operations, track and rolling stock maintenance, and administration. The application is developed in-house and uses the Informix Online database as the data repository. This system consists of stationary and mobile hardware, and software components including trackside, locomotive, off track transmission, and office. A significant portion of these various devices have been designed and are being built by the customer. HP's systems are used in two different applications: Cluster Controllers, and Front End Processor. The Cluster Controller helps the communication switching between office based systems and physical railroad operations, over X.25. The Front End Processor is a repository of all railroad databases critical to operations. It also helps optimizing the operations, and used as a server for the control center work stations (over Ethernet). The application is sold to Railway companies and is currently in use in the US. SYSTEM OVERVIEW At present, the application runs on HP's high-end fault tolerant system, Model 1245. In the future, a significant portion of the application could be handled by the low-end system, Model 1210. The systems are generally 2 processor systems with 64MB shadowed memory, 5GB of disk storage, Ethernet and X.25 networking. The developers of the application used X-terminals, UNIX workstations or direct connect terminals to access the system. CUSTOMER-STATED BENEFITS . Open Systems based Fault Tolerance (UNIX & Industry standard databases) . High performance transaction processing . Networking capabilities (X.25 and Ethernet) CUSTOMER: Hong Kong Government APPLICATION: Library Automation TYPE: Local Government/Public Service Systems CUSTOMER OVERVIEW The Regional Council is responsible for the policy making and administration of the cultural, environmental and hygienic issues of the new territories and outlying islands of Hong Kong, which in fact covers almost half of the population in Hong Kong. Regional Services Department directly reports to Regional Council to carry out the daily works. With this infrastructure, RSD is responsible for the running of the libraries in their responsible area. APPLICATION OVERVIEW The Hong Kong Regional Council (Regco) has selected a single HP 9000 Model 1245 for its library automation project. Regco will use Pick-based software from Dynex (US), distributed in Hong Kong by SCS Computer Systems. The Hong Kong library has over 1.6 million library materials, including books, videos, and cassettes; 75 per cent of these are in Chinese. Apart from English, and simplified and traditional Chinese characters, the system S/W must also be able to process the Hong Kong Immigration Department's Chinese Character Code (CCC) system. SYSTEM OVERVIEW The three-processor system, installed in October 1992, can handle a projected volume of 11 million circulation transaction per year. The current volume of transactions is about 5.8 million per year, with peak volume at 13,000 transactions per day. Using the X.25 network, terminals and printers will be attached to the Model 1245 system in a wide area network configuration. CUSTOMER-STATED BENEFITS . Good support of Chinese Characters . High performance System . Extremely Reliable System . Important system expandability capabilities . Cost-Effective High-Quality Solution S/1200 REFERENCE SITES OCTOBER, 1992 HP's FAULT TOLERANT PROGRAM